Warranty Information

We, AmScope, provide all warranty services. Please feel free to contact us whenever you need help by messaging us from the store you purchased the product from.

• Five Year Warranty for Microscopes - All our microscopes come with a five (5) year factory warranty against manufacturing defects, covering labor and parts.
• One Year Warranty for Accessories - All our microscope accessories (USB cameras, illuminators, illumination, dust covers, and etc.) come with a one (1) year warranty.

Note: Buyers bear the cost of shipping and handling cost round trip for warranty services. Warranty does not cover consumable accessories and parts such as bulbs.

Warranty service times vary throughout the year, and are processed in a first come, first serve manner, when parts are available and in stock. Most repairs/replacements are done within 1-2 weeks, however if there is a long line during the busy season, or if your parts need to be ordered from our manufacturer, processing times can be up to 6-8 weeks. We appreciate your patience and understand everyone has a critical need for their unit, and do everything we can to ensure that these requests are handled as quickly as possible.