Warranty

AmScope products are warranted against manufacturer’s defects in material and workmanship from the original date of purchase, for the following years:

• Five Year Warranty for Microscopes: All our microscopes come with a five (5) year factory warranty against manufacturing defects, covering labor and parts.
• Ten Year Warranty for Euromex Microscopes: All our Euromex microscopes come with a ten (10) year factory warranty against manufacturing defects, covering labor and parts.
• One Year Warranty for Telescopes: All our telescopes come with a one (1) year warranty, except when specified in the description.
• One Year Warranty for Accessories: All our microscope accessories (USB cameras, illuminators, illumination, dust covers, and etc.) come with a one (1) year warranty, except when specified in the description.

Warranty does not apply for consumable accessories and parts such as bulbs, batteries, fuses, cords, optical components or any add-on accessories such as mechanical specimen holders that are not built into the microscope stage as an integral part of the original manufacture, etc. Warranty does not cover microscopes, lenses cameras or other accessories that have become inoperable due to dirt or damage due to misuse or lack of maintenance.

Note: Buyers are responsible for return shipping and handling cost for warranty services. Our warranty covers parts and labor only.

Shipping Informtaion

• This product ships directly from our wearhouse in Netherlands
• Product usually ships within two business days
• Once your order is shipped, you will receive your order within 3-10 working days. If there is a delay in your shipment, your package may take up to 20 working days.
• For any additional information or special order requests please contact customer service here

Returns Information

• AmScope offers a 30 day return policy from the purchase date of your oder. If the item does not meet your needs or satisfaction, please contct us within 30 days for an RMA (Return of Merchandise Authorization) number. Returns must be new, unused and repackaged in the original shipping materials in order to receive a full refund
• Customer is responsible for the cost of shipping for returned products
• Returns may be subject to a 20% restocking fee. Please ask us about this when you call to arrange your return